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Troubleshooting Assistance with the Online MPDU Application

Submitting an online application to the MPDU Purchase Program requires attendance at three (3) classes. Upon completion of the Orientation Seminar and the First-Time Homebuyer program, potential applicants receive instructions from the MPDU office to create an online account for the Montgomery County secure MPDU Application Portal. The email that one receives has an assigned Orientation ID. These classes must have been taken within the past two years by the time an application is made. Any MPDU classes that have expired must be retaken. The MPDU staff will help if you are experiencing any issues when submitting an online application, and you possess proof that you have completed the first two required training courses within the past two years. Please complete the Contact Information section and note in the Summary Description box: 1) The name and email address of the person applying and the dates when the MPDU classes were taken. 2) If re-applying to the program, include the MPDU 5-digit certificate. 3) Please be specific about the nature of the issue or the error message that the system is giving.

Applicants who have not received the instructions to create the portal account must wait until the MPDU office sends out those instructions, typically four weeks after completion of the required training. Refer to the MPDU training link for details on classes or to retake an expired class.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 01/16/2026 08:03:28