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Courtesy Stop Program

Montgomery County's Ride On continues work on customer satisfaction enhancement. Effective July 2, 2023, Montgomery County's Ride On will implement a "Courtesy Stop Program" , a new version of the program which was started in May 1997.

Passengers will be able to request to be let off at any location, with the following limitations:

  • After 9:00 PM until end of service
  • Exiting bus only (no boarding)
  • Must be on the regular route (bus will not divert)
  • Location must be safe to stop (operator's discretion)
  • In Montgomery County only
  • Front door only when exiting at requested stops
  • No intersection, highway or freeway stopping
  • Express buses are exempt from this initiative
  • Passengers should inform the operator when boarding if they know they will request a courtesy stop; when nearing the drop off location, pull the bell cord, proceed to the front door and ask the operator to stop at a safe location.
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 07/26/2023 13:00:57