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Report Unplowed or Missed Street

When snow begins to accumulate, the Department of Transportation, Division of Highway Services, will first treat all main County arterial roads and emergency routes with salting and plowing, as necessary. Once the snow stops and arterial roads, emergency routes and primary roads are clear, crews begin plowing neighborhood streets. Progress in neighborhood plowing operations can be tracked on the County's "Snow Web Page" found on the County website. Requests for missed streets and/or residential street plowing cannot be taken until the street(s) are shown on the map as "completed". Once a street is published on the web portal as completed, residents may report a missed street(s) and/or request additional service through the County's Snow Web Page portal.

The County is responsible for plowing County maintained roadways. If the unplowed street is maintained by the State (generally identified by Route numbers such as Rt. 355 or 270), please contact State of Maryland at 301.513.7300.

A representative will investigate the service request within one (1) business day.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 02/28/2019 06:53:38