For step-by-step instructions on how to submit a service request online, click the link below titled "How to Request a County Service Online." To check the status of an existing request, click the link below titled "How to Check the Status of a Request." You will need the email address used to submit the request and the service request number. If you do not have this information, please contact MC311 between 7:00 AM and 7:00 PM, Monday through Friday.