Department of Transportation

Directors Office

• Adopt A Road Program Information
• Bike Match Montgomery County
• Capital Bikeshare for All
• Carpooling or Vanpooling
• Commuter Services Program
• County Employee Bike Lockers
• Dockless E-bike and E-Scooter Program Parking
• Dockless Shared E-bike and e-Scooter Program - Contact Information
• FareShare Program
• Learn to Ride Adult Bike and Scooter Classes
• Location and Adding a Bikeshare Station
• Shared Streets
• TRiPS Commuter Store
• TRiPS Mobile Commuter Store Schedule
• Transit Public Forum

Highway Services

• Bikepath Overgrown
• Clogged Storm Drain
• Concrete General Information
• Contact the DOT Highway Inspector
• County Snow Web Page Shows Street is Not County Maintained
• Crews Digging on my Property
• Curb and Gutter Repair
• Current Concrete Projects
• Current Resurfacing Projects
• DOT Highway Current Project Newsletters
• DOT Highway Staff Compliment
• Damaged County Fence Along Roadway
• Debris Pickup
• Dirt or Debris in Street.
• Drain Under Driveway Apron
• Driveway Apron Replacement
• Erosion Repair
• Excess Salt on County Maintained Road
• Flooding in Basement
• Georgetown Branch Trail
• Grass Damage from Non-Snow Events
• Grass Damage from Snow Event
• Grass Repair after Driveway Apron or Sidewalk Replacement
• Guardrail Repair
• Item or Keys Dropped in Storm Drain
• Leaf Vacuum Missed Street
• Length of Time to Finish Plowing All Streets
• Litter Pickup
• Mailbox Damaged by Snowplow
• Major County Road Definition
• Mowing
• Neighborhood Street
• Notification of Paving Project
• Opt Into or Opt Out of the Leaf Vacuum Program
• Parking During Roadway and Sidewalk Repair
• Paving Operation Effect on Street Meter Parking in Business Districts
• Pick Up Trash from Adopt a Road
• Plowing of Montgomery County Streets
• Plowing of Non-County Streets
• Pothole Repair
• Primary Neighborhood Street
• Priority Plowing
• Private Property Damaged by Highway Services
• Requirements for Leaf Vacuum Petition
• Road Closure
• Road Construction Noise
• Road Repair
• Road Repaving Information
• Road Salt Contents
• Roadway Resurfacing or Repaving
• Sand Bags or Barrels
• Schedule for Plowing Snow on Public Street
• Seasonal Temporary Leaf Workers
• Sidewalk Repair
• Sidewalk Repair or Replacement Cycle
• Sidewalk Snow Removal Bill Information
• Sidewalk or Curbing Marked for Replacement
• Sinkhole Repair
• Snow Emergency Declared Guideline
• Snow Emergency Route Definition
• Snow Plow Blocked Driveway
• Snow Plow Timeline
• Snow Removal Status
• Spray Paint on Sidewalk
• Status of Storm Drain Repair
• Street Drainage Repair
• Temperature to Pour Concrete
• Tree or Limb Down Blocking Roadway (Emergency)
• Tree or Limb Fallen on Ground (Non Emergency)
• Unscheduled County Road Closure
• Vacuum Leaf Collection Information and Schedule
• Water Flooding Roadway
• Weeds, Bamboo and Invasive Plants

Parking

• Bagged Parking Meter
• Call Off Parking Enforcement in a Permit Parking District
• Carpool Information
• County Holiday Parking
• County Parking Lot, Garage or Meters Fees and Locations
• Maintenance in County Parking Garages
• New Residential Permit Parking Area
• Parking Citation Services or Ticket Enforcement Officer Complaint
• Parking Enforcement Problems in a Residential Permit Parking Area
• Parking Meter Broken, Ticket or Lost Money
• Parking Meter Violation Payment and Car Boot
• Parking Permits at Meters, Lots or Garages
• Parking Sales Stores
• Parking Ticket Contact and Appeal Information
• Pay for Parking by Mobile Phone
• Residential Parking Permit

Traffic

• Block Party Street Closure Request
• Crosswalk Signal Repair
• Dangerous or Knocked over Traffic Sign
• Directional Lane Light Arrow Outage
• Explanation of New Traffic Sign on Street
• Intersection Cameras
• MacArthur Boulevard Weight Limit Permit
• Pedestrian, Bicycle, Traffic and Safety Advisory Committee
• Raising or Lowering Speed Limit
• Red X on Streetlight
• Remote Speed Monitoring
• Replace Damaged or Missing Street Sign
• Report Streetlight Outage or Malfunctioning
• Request Children At Play Signs
• Request Deer Crossing Warning Signs
• Request New Guardrail
• Request New Sign to be Installed on Street
• Request New Streetlights to be Installed
• Request Road Closure or Event
• Request Speed Hump Installation
• Request to Re-paint Road Striping or Lane Markings
• Road Striping Paint on Car
• Sight Distance
• Streetlight Danger, Knockdown or Hazard (Metal lightpole)
• Streetlight Pole Number Location
• Traffic Calming Projects
• Traffic Mirrors Along Roadway
• Traffic Signal Indication Outage
• Traffic Signal Outage
• Traffic Signal Timing and Other Issues
• Traffic Study

Transit

• Apply for Same Day Access (SDA) Program
• Bus Shelter Replacement Work at Shady Grove East
• Bus Stop Snow Removal
• Call-n-Ride (CNR) Same Day Access (SDA) Monthly Payments or Reorder or Adding Funds to the CNR Swipe Card
• Call-n-Ride (CNR) Complaint or Supervisor Request
• Call-n-Ride (CNR) Income Increase Inquiries
• Call-n-Ride (CNR) Lost or Stolen Swipe Card
• Call-n-Ride (CNR) Same Day Access (SDA) Application or Recertification Application
• Call-n-Ride (CNR) Swipe Card, Account Transactions and Program Information
• Call-n-Ride (CNR) Trips and Program Information
• Call-n-Ride (CNR) and Same Day Access (SDA) Eligibility and Obtaining a CNR Swipe Card
• Call-n-Ride (CNR) and Same Day Access (SDA) Participating Taxicab Providers
• Call-n-Ride (CNR) and Same Day Access (SDA) Recertification
• Call-n-Ride (CNR) and Same Day Access (SDA) Swipe Card Photo Requirement
• Call-n-Ride Swipe (CNR) Using Another Participants Swipe Card
• Connect-A-Ride Senior Transportation Programs and Services
• Courtesy Stop Program
• Excessive Salt at Ride On Bus Stops
• Extended Service Hours on the Great Seneca Ride On extRa Lime Route
• Fairfax Connector Route 798 - Tysons Corner, VA to Bethesda, MD/NIH
• Free Ride On Service for the United in Service and Support Community Resource Fair
• Free Transit in Maryland on Earth Day
• Great Seneca Ride On extRa Project
• Information Monitors at Metro Stations
• Long-Term Westbound Lane Closure on Wayne Avenue
• MCDOT Car Free Day
• MCDOT Stroller Policy
• Maryland Cannabis Transit Advertisements
• Medicaid Eligibility Status Timeframe for Transportation Program
• Medicaid Patient Waiting for a Taxi that has Not Arrived
• Medicaid Transportation Complaint or Supervisor Request
• Medicaid Transportation Program
• Medicaid Transportation Program Eligibility
• Medicaid Transportation Program Process to Participate
• Medical Transportation Program Application Submission
• Metro Fare Adjustment
• Metro Lift
• Milestone Park and Ride in Germantown
• New and Improved Ride On Real Time Application
• Operation Green Light
• Park & Ride and Transit Lot Maintenance
• Pride Bus
• Report Trash at a Ride-On Bus Stop
• Report a Maintenance Issue at a Ride On Bus Stop
• Request For New Ride-On Bus Stop or Shelter
• Request For Ride-On Bus Stop or Shelter on Existing Route
• Ride On Advertise on Buses or Bus Shelter
• Ride On Bike Racks
• Ride On Bus Display Not Working
• Ride On Bus Display to Call 911
• Ride On Bus Schedule Changes on January 11, 2026
• Ride On Bus Schedule Changes on June 29, 2025 and Zero Fare
• Ride On Bus Schedule Changes on May 3, 2026
• Ride On Bus Stop Park and Ride Lots
• Ride On Complaint - Driver Behavior
• Ride On Complaint - Other, Miscellaneous
• Ride On Complaint - Service
• Ride On Compliment
• Ride On Customer Conduct
• Ride On FREE FARES on Transit Equity Day - February 4, 2025
• Ride On Fare - Obtaining a Senior SmarTrip Card
• Ride On Fare Cost
• Ride On Fare Media Information
• Ride On Fare Purchase SmarTrip Cards and Load Value
• Ride On Fare Seniors/People/Persons with Disabilities Riding Free in Montgomery County
• Ride On Flex
• Ride On Glenstone Museum Service
• Ride On Grocery or Nutrition Shopping Transportation Bus for Seniors
• Ride On Holiday Schedule: July 4th
• Ride On Holiday Schedule: Veteran's Day, Martin Luther King, Jr. Day, Juneteenth and Presidents' Day
• Ride On Holiday Schedule: Indigenous People's Day
• Ride On Holiday Schedule: Thanksgiving, Christmas, New Year's, Memorial Day and Labor Day
• Ride On Hours of Operation
• Ride On IT Complaints
• Ride On Inclement Weather Bus Route Operational Hours
• Ride On Information Bases and Display Monitors at Metro Stations
• Ride On Kids Ride Free Program
• Ride On Lost and Found
• Ride On New MOOVIT Trip Planner Application
• Ride On Paper Schedules
• Ride On Pass Up Definition
• Ride On Pets on Bus
• Ride On Public Service Ad Display
• Ride On Refund for Cash Lost in Bus Fare Box
• Ride On Reimagined Study
• Ride On Reminder Bus Cards
• Ride On Request for Camera Footage
• Ride On Request for Greater Frequency of Bus Service on Existing Route
• Ride On Request for Later or Earlier Bus Service Hours to be Added to Existing Routes
• Ride On Request for New Bus Service to Areas Where It Does Not Exist
• Ride On S Service Plan Implementation
• Ride On Service Change, Sunday, September 7, 2025
• Ride On Social Media Sites
• Ride On System Map
• Ride On Text Alerts
• Ride On Trip Planning
• Ride On VanGo Route 28
• Ride On Walking Distance to and from the Nearest Bus Stop
• Ride On Youth Cruiser SmarTrip Card
• SmarTrip Card Problems
• Taxi Complaint
• Taxi Compliment
• Taxi Driver Registering A Mobile Credit Card Processor
• Taxi ID Renewal
• Taxi Meter Rates and Inspection
• Taxi Obtain a Passenger Vehicle License Application
• Taxi Order or Schedule
• Taxi Requirements and Fees for Prospective Drivers
• Tobytown Turnaround
• Transit Link Card (TLC) Acceptance on Montgomery County Ride On Buses
• Washington Area Bus Transformation Project (BTP)

Transportation Engineering

• Bike Parking and Racks
• Bikeway Program
• Drainage Assistance Request Program (DAR)
• Flash Bus Rapid Transit (BRT)
• New Curb Request
• New Sidewalk Information, Request or Complaint
• Property Acquisition
• Purple Line Construction
• Request to Turn Over Road to Montgomery County (DBU)
• Sidewalk Access for Disabled Individuals
• Transportation Engineering
• Walking, Hiking and Biking Opportunities

Tree Maintenance

• Bee Nest in County Tree
• County Tree Fell on Private Property (such as Car or House)
• Invasive Vines
• Request County to Plant a Tree
• Request Tree Stump Removal
• Request to Inspect, Remove or Prune County Tree
• Residential Street Sweeping Notification
• Residential Street Sweeping Sand Disposal
• Roots in Sewer Line
• Status of Tree, Plant, Prune, Stump or Removal
• Tree Blocking Traffic Signal, Sign or Light
• Tree Crew Removed Tree but Stem or Trunk Remains
• Tree Debris from PEPCO Tree Removal
• Tree Limb Hanging or Broken
• Tree Limbs on Utility Wires
• Tree Maintenance Staff Complaints
• Tree Maintenance Staff Compliments
• Tree Ready to Fall
• Tree in the Public Right-of-Way