Replacement payments for retirees in the Employee Retirement System or other qualified payees (including a surviving spouse, beneficiary or qualified domestic relations order payee)  are processed by the Department of Finance, Division of Payroll. 
With some exceptions, most employees hired prior to 1994 are in the ERS System. For retirees unsure about what retirement program they are in, please see topic: "Retiree - Pension Plan Determination" 
Online users who have additional questions and would like to be contacted by a departmental staff member may submit a request by clicking on the  Create Service Request  button below. Please complete all of the fields in the  Contact Information  section and provide a brief description of the request in the  Brief Description  field.