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Reporting Housing Issues with Assisted Living or Residential Facilities or Military Owned Housing

The Office of Health Care Quality (OHCQ) is the agency within the Department of Health and Mental Hygiene charged with monitoring the quality of care in Maryland's health care and community residential programs (which are exempt from the Countys Departments of Housing and Community Affairs and Health and Human Services, due to the nature of the facility and/or due to ownership/jurisdictional issues).

Please check web sites listed below for specific agencies and contacts information, including phone number and complaint form.

Glen Haven, a military owned apartment building complex in Wheaton, is also exempt from County oversight. To lodge a maintenance issue or complaint for Glen Haven, click on website below for contact information and the three-step process for reporting concerns. One can also lodge a complaint with the U. S. Department of General Services. Here are additional links: General Services Administration | USAGov and Facilities Management Overview | GSA.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 07/19/2023 09:41:16