If CUPF cancels a rental due to inclement weather, a credit is automatically given to the user. If the user cancels and the facility remains open, then no credit or refund is given. For additional information or to request a "make-up" date for a booking, online users may submit a request by clicking on the "Create Service Request" button below. Please provide the requestor's name, phone number, email address, and a brief description of the request including the name of the facility and the permit number.