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Office of Consumer Protection

1. All Services

General Information

• Anonymous Consumer Complaint
• Complaint Regarding the Solicitation Practices of a Charitable Organization
• Health Provider or Other Professional Complaints
• Landline Telephone Complaints
• Office of Consumer Protection Location and Contact Information
• Public Election Fund Liaison
• Request for Specific Consumer Protection Investigator
• Solar Panel Financing
• Solar Panel Solicitations
• Spoofing and Robocalls
• Unsolicited Phone Calls Demanding Money

Consumer Complaints

• Advice Regarding Home Improvement, New Home or Home Contractor
• Assistance with Complaints Against Satellite Service Companies
• Car Towed from Private Property
• Case Status, Office of Consumer Protection
• Cell Phone Bill Complaint
• Complaint Regarding Internet Service Providers
• Complaint Regarding a Mortgage Company
• Complaint Regarding a Telephone Bill
• Complaint Regarding a Water Bill
• Consumer Complaints - Office of Consumer Protection (OCP)
• Consumer Complaints in Foreign Languages
• Contractor or Company Recommendation
• County Towing Law
• Disclosure of Prior Complaints Against a Specific Merchant, Vendor or Retailer
• Funeral Home Complaint
• PEPCO or Utility Service Complaints
• Physician, Dentist or Medical Provider Bills Complaint
• Problems with Maryland Insurance Claims or Premiums

Licensing

• Application or Renewal of a New Home Builder's Registration
• Application or Renewal of a Radio, Television and Appliance Installation and Repair Certificate of Registration
• Application or Renewal of a Second Hand Personal Property Dealer's License
• Application or Renewal of an Auto Repair or Towing Facility Certificate of Registration
• Commercial Parking Lot Registration
• Home Improvement Licensing

Patient Advocacy

• EMS Transportation Insurance Reimbursement Contractor
• Emergency Management Service (EMS) Transportation Bill Requests
• Emergency Management Service (EMS) Transportation Insurance Reimbursement Billing Concerns
• Emergency Management Service (EMS) Transportation Insurance Reimbursement Checks

Other

• Commercial Landlord Tenant Dispute Mediation
• Consumer Advice
• Consumer News & Alerts
• Consumer Protection Speaker Request
• Consumer Related Topics
• Disclosure of Personal Information Over the Phone or Internet
• Domestic Workers Law & Contract
• Estimated Property Tax Disclosure
• Mediation Through the Office of Consumer Protection
• Residential False Advertising Pre-Lease or Scam Rentals
• Right to Cancel a Contract