Monty is a multi-lingual Chatbot powered by ChatGPT Artificial Intelligence. Monty is not a real person. Monty is designed to answer non-emergency questions and provide information about Montgomery County, and the services that are available to Montgomery County residents. It does not handle or escalate emergencies. Monty's knowledge is specific to Montgomery County; it cannot answer questions or provide information outside of Montgomery County 311 information. Monty will not share your information with the public.

For further information about Monty 2.0, including a video demonstration and a list of frequently asked questions, please click on the first link below.

To leave feedback, click on the thumbs up or thumbs down button at the bottom of the Monty window and a text box will appear where a user can provide written comments.

For more information, see Montgomery County?s AI Center of Excellence (AICOE), which has formed valuable partnerships with local universities and several local jurisdictions, and has drafted a strategic plan and ethical guidelines, and developed a process for departments to request and receive timely consultation and support. See third link below.