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Department of Transportation
All SmarTrip card users should direct all problems, questions and comments regarding their SmarTrip card to the Washington Metropolitan Area Transit Authority (WMATA) customer service team at 1.888.762.7874.
Find more information from the following link(s):
WMATA SmarTrip Information
WMATA Press Release
To speak with a Customer Service Representative, please call 311 during business hours.
Last Updated: 01/05/2023 11:08:02