A Managed Care Organization (MCO) may contact individuals when a Medicaid card is about to expire. Normally one has until the 20th of the month to submit a Medicaid renewal application. Recipients are notified by mail one to two months before the renewal application is due.

If the renewal date and card has expired, a new application will be required. Issues with Medicaid should be directed to your case worker, or if worker is unknown, contact the Office of Eligibility and Support Services (OESS) at: 240.777.1003

To contact an MCO directly, please refer to the following:

(li)Amerigroup: 1.800.600.4441(/li)

(li)Maryland Physician's Care: 1-800-953-8854(/li)

(li)Priority Partners: 1.800.654.9728(/li)

(li)United Health Care: 1.800.318.8821(/li).

To contact the local Client Services Center (Administrative Care Coordination Unit, or ACCU) office for issues with an MCO, contact: 240.777.1635. To contact the State for MCO information, call the Health Choice Enrollee Help Line: 800.284.4510.