To obtain information on County homeless services and shelter resources or report the location of an individual or individuals experiencing homelessness, or situations where encampment issues are reported, call 240.907.2688, or email at:
[email protected]. The telephone line is open 24/7. Note, this is not an emergency response line. Emergencies should be reported to 911.
Homeless Families (adults with minor children) can access services at the following offices, which are open Monday through Friday from 8:30 AM to 5:00 PM. Families with minor children are seen on a first come first served basis. Anyone seeking services can call before going in.. Silver Spring Office
8818 Georgia Avenue
Silver Spring, MD. 20910
240.777.3075
Rockville Office
1301 Piccard Drive, 2nd floor
Rockville, MD. 20850
240.777.4550
Germantown Office
12900 Middlebrook Road
Germantown, MD. 20874
240.777.4448. Homeless single adults can access shelter by contacting the Montgomery County Crisis Center, 240.777.4000.
Anyone reporting a street homelessness concern or need, may be referred to connect to Case Management services: Every Mind Outreach (single adults -no minor children North County catchment area), 301.424.0656, extension 562; or Bethesda Cares Outreach (single adults Bethesda & Silver Spring catchment areas), 301.907.9244.
After hours assessment will continue to be handled by the Crisis Center located at: 1301 Piccard Drive, Rockville, MD. 20850, 240.777.4000.