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Ride On Complaint - Service

To file a Ride On service complaint, customers may either call MC311 Monday - Friday from 7:00 am - 7:00 pm or create a service request below. The complaint will be investigated by a Transit staff member. To create a service request, please fill in required information that is indicated with red asterisk (*). In addition, the following additional information is required: Complaint date time, Incident Date time, Origin, Destination, Route or Bus Number, Media Used, Complaint Category, Complaint Subcategory and provide a brief description of incident. Without the above information, the complaint cannot be properly investigated.

Last Updated: 07/02/2018 05:52:07