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Ride On Real Time Accuracy

The Ride On Real Time application has been experiencing technical issues. The app was designed several years ago and has since had many of its components become less effective, and in some cases, obsolete. To rectify this, the Ride On Real Time system was redesigned to take advantage of newer technologies and algorithms. The new application is web-based and accessible to any internet enabled device.

The new, improved, and more accurate Ride On Real Time application for mobile phones, desktop devices, and tablets can be found by clicking on the first link .Please begin using it immediately. You may also create a mobile phone icon to take you to the website with one click.

Top five new features:

Usable on all devices: computers, tablets, phones

American Disabilities Act (ADA) compliant (508 Accessibility)

Updates every 5 seconds versus 60 to 120 seconds on the old app

There is a Trip Planner

Data is the same as on bus shelter monitors, regional service center monitors, and MC311 CSR monitors

Please provide feedback via our social media accounts or our email address (RideOn.CustomerService@montgomerycountymd.gov).

Ride On provides data for the multitude of apps available that have been written for real time bus arrivals. Transit is conducting an evaluation of these apps for ease of use and best features/functions. These third party apps (e.g. The Transit App, Roadify, Hop Stop) can be found in Apple's iTunes store and the Android Marketplace. These apps and Ride On Real Time provide information for Ride On, Metrobus, and sometimes rail systems as well. The data usually shows when buses are real time or scheduled.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 10/11/2019 10:40:30