To report a complaint about Montgomery County-provided recycling, yard trim, or trash collections, call Montgomery County's Customer Service Center at 311 (out-of-County: 240-777-0311).
This information applies only to recycling and trash collections provided by Montgomery County. If your collection contract is directly between you and a hauling company, or is arranged by your homeowners' association or municipality, contact the company, association, or municipality directly. Please click on the second link below to check whether you receive County provided collection services.
Due to verification requirements that can only be conducted by a Customer Service Representative at MC311, an online service request cannot be created online for this service.