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Submit or Check Status of an Existing Service Request

For step-by-step instructions on how to submit a service request online, click the link below titled "How to Request a County Service Online."

To cancel a service request, please contact MC311 for assistance at 240.777.0311.

To check the status of an existing request, click the link below titled "How to Check the Status of a Request." You will need the email address used to submit the request and the service request number. If you do not have this information, please contact MC311 between 7:00 AM and 7:00 PM, Monday through Friday.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.

Last Updated: 07/24/2025 10:33:07