For PIO Use Only. Generally, customers should be advised to call 311 or go online to MC311.com to request information or County services. Use this KBA to send a service Request (SR) to MC311 for Social Media inquiries and other instances where documentation is required. Please click on the "Create Service Request" button below and provide the requestor's information in the designated fields. If service is requested that requires a location, please provide that information as well. In the "Brief Description" field, please provide a brief description of the issue including any pertinent details of the request.

MC311 will review the request and route it to the appropriate department as needed.