CNR Swipe Card balance can be obtained 24 hours a day by calling CNR/MJM automated support line at 1.800.980.6564 and pressing #1. You will need to provide last 8 digits of your swipe card to get the balance.

CNR Participant Portal: The CNR Swipe Card Participant Portal is an internet interface that allows participants to manage their cards. Participants can check account balance and information. Participants must first register online to access their accounts. Once registered, participants can view their balances, print statement, view transactions, manage profile, report a lost or damaged card, contact customer service, and/or make a payment. Montgomery County?s CNR Swipe Card Participant Portal can be accessed at: www.eztransport.net/mococnr/members. For any help with setting up CNR Swipe Card Participant Portal account, please contact CNR/MJM Customer Service office at 1.800.980.6564 Monday thru Friday from 8:00 AM to 5:00 PM.

For other CNR account information (Recertification, expired accounts, account changes, booking trips for medical appointments (only) outside Montgomery County), please contact CNR Program Office at 301.948.5409 (Monday - Friday, 8:00 AM - 4:30 PM).