Overpayments from mortgage lenders are scheduled for refund by 10/31 for payments received for the 1st installment and by 01/31 for the 2nd installment payments. Callers may contact their lenders to request refunds directly from their lenders. Online users may submit a request by clicking on the Create Service Request button below. Please complete all fields in the Contact Information section and add a brief description of the request in the Brief Description field. A Finance Treasury office representative will contact you.