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Medicare Participant Televisits

Effective January 1, 2025, Medicare has changed the rules for Telehealth. Medicare participants are advised to contact Medicare and check coverage prior to scheduling a televisit. The County's coverage is secondary insurance and UHC and CareFirst will pay 20% of any eligible Medicare claim incurred. If your telehealth visit is not covered by Medicare, Retirees will be responsible for paying 80% of any televisit claims incurred. Kaiser Medicare Plus participants continue to be covered for televisits. To check coverage call 1-800-MEDICARE (1.800.633.4227) TTY users can call 1.877.486.2048.

Online users may submit a request by clicking on the Create Service Request button below. Please complete all of the fields in the Contact Information section and provide a brief description of the request in the Brief Description field.



Last Updated: 12/31/2024 09:21:07