The companies that provide access to the e-bikes or e-scooters are responsible for removing them from areas if they are a safety issue or abandoned. Please contact the company as follows:
Bird or Spin Scooters - [email protected] (Spin is a subsidiary of Bird)
Lime - [email protected]
Lyft - [email protected]
Capital Bikeshare - 1-877-430-2453 (press 1 to report a bike)
Additional questions, concerns or feedback about the dockless vehicles should be sent by email to [email protected] or by calling the TRiPS Commuter Store at 240.773.8747 between the hours of 6:00 AM - 6:00 PM Monday - Friday and 7:00 AM - 5:00 PM on Saturday and Sunday.
