Montgomery County's Ride On continues work on customer satisfaction enhancement. Effective July 2, 2023, Montgomery County's Ride On will implement a "Courtesy Stop Program" , a new version of the program which was started in May 1997.
Passengers will be able to request to be let off at any location, with the following limitations:
- After 9:00 PM until end of service
- Exiting bus only (no boarding)
- Must be on the regular route (bus will not divert)
- Location must be safe to stop (operator's discretion)
- In Montgomery County only
- Front door only when exiting at requested stops
- No intersection, highway or freeway stopping
- Express buses are exempt from this initiative
- Passengers should inform the operator when boarding if they know they will request a courtesy stop; when nearing the drop off location, pull the bell cord, proceed to the front door and ask the operator to stop at a safe location.