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Franchise Fees Listed on Cable Bill

Cable providers are required to pay a 5% franchise fee to the County based on the provider's gross revenue for the franchise area. The 5% franchise fee represents a rental fee for the provider's infrastructure that occupies the right-of-ways throughout the County. The 5% franchise fee listed on their monthly bill is slightly higher than 5% because of the way the cable operator opts to list line items on their bill. The monthly subscription fees are not the only revenue included in the calculation the franchise fee.

To file a Cable complaint, please see topic entitled "CABLE COMPLAINTS" or click on the first link below.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.