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How to Apply For a Rental Facility License, Common Ownership Community (COC), Pay a Bill or Update an Account

An Access MCG account must be used to apply for a license, register a Common Ownership Community (COC), pay a bill or update account information.

Click on the link to go to Access MCG. Users that do not have an Access MCG account must first register as a new user and then select "Licensing and Registration" from the available programs. If users have difficulty receiving an AccessMCG verification email, they should email

To apply and pay for a rental housing license, select the option and follow the steps online.

Online users who have additional questions that require the expertise of a staff member, please see the topic entitled "Request to Speak with a Licensing and Registration Specialist" or click on the second link below.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.