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Bedbugs, Roaches, Mice, Rat Infestation/Extermination in Residential Rental Units
The Housing Code Enforcement unit investigates complaints regarding the infestation of bedbugs, mice, rats or roaches in residential rental units. If this is a complaint regarding infestation at a restaurant, please see topic: "REPORTING FOOD POISONING OR SANITATION CONCERNS AT A RESTAURANT". If it is a complaint re: rats on private non-rental property, please see topic: "RATS, MICE, RODENT COMPLAINTS". The property owner is responsible for extermination in multi-family rental units and the tenant is responsible in single family rental units. See Section 26-9(a)(9) of Chapter 26, Housing and Building and Maintenance Standards on the attached link for the Code reference.

To file a complaint regarding the infestation of bedbugs, mice, rats or roaches in a residential rental unit, please see the topic entitled "HOUSING COMPLAINTS".

Find more information from the following link(s):
  • Chapter 26 - Housing and Building Maintenance Standards
  • Bed Bug Control
  • Check Status of Complaint/Inspection


  • To speak with a Customer Service Representative, please call 311 during business hours.