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DHCA Licensing and Registration Contact ID

DHCA Licensing and Registration is phasing out the Contact ID. Customers who had a rental license or registered COC before October 10, 2016 will use it along with the license or COC number to verify their account the first time they log onto Access MCG. Once verified, all the rental properties or COCs associated with the customer will be shown on the opening screen.

Online users who have lost or forgotten their Contact ID may submit a request by clicking on the "Create Service Request" button below. Please provide the requestor's name, phone number, email address, and a brief description of the request. Please indicate the purpose for which the Contact ID is being requested and a DHCA staff member will email or call the requestor their Contact ID.