MC311 Logo
Call 311 To Get It Done!
Visit montgomerycountymd.gov/311
For Emergency: 911 | Out of County: 240-777-0311

SEARCH

Enter an English language keyword to search the 311 web site:
Results will be returned in English language

All Services

Refusal to Return Security Deposit
Security deposits must be returned within 45 days of the end of the tenancy. The Office of Landlord Tenant Affairs handles landlord and tenant disputes involving most residential rental properties located in Montgomery County however, does NOT have jurisdiction within the incorporated municipalities of the City of Gaithersburg (301-258-6340), City of Rockville (240-314-8330), City of Takoma Park (301-891-7119), Town of Barnesville, Town of Garrett Park, and the Town of Laytonsville. Questions regarding properties within these incorporated municipalities should be referred to Baltimore Neighborhoods Inc. (1-800-487-6007) or the local municipality for further information. To file a formal Landlord Tenant complaint, download a complaint form and follow the filing instructions by visiting the DHCA website utilizing the provided link.
Find more information from the following link(s):
  • Landlord-Tenant Complaint Form
  • Office of Landlord-Tenant Affairs (OLTA)


  • To speak with a Customer Service Representative, please call 311 during business hours.