Complaint for Persistent Problem Not Corrected by Cable ProviderFind more information from the following link(s):
The complainant may request a hearing before the Cable Compliance Commission (CCC). The CCC was established as another step to help with unresolved cable issues. After the Office of Cable and Communication Services has filed an issue with the cable operator, and the complaint has remained unresolved for 30 days, the complainant may request a hearing before the Cable Compliance Commission. When filed with the CCC, it is reviewed by the Commission to ensure jurisdiction. Once that is established, a hearing is set and both parties are notified. Many issues that are filed with the CCC result from property damage, but subscribers have filed service related issues as well. The Commission has the authority to award damages up to $1,000. In some instances, customers may be referred to the Maryland Small Claims Court website.
To file a Cable complaint, please see topic entitled "CABLE COMPLAINTS" or click on the first link below.
File a Cable ComplaintOffice of Cable and Broadband Services