MC311 Logo
Call 311 To Get It Done!
For Emergency: 911 | Out of County: 240-777-0311


Enter an English language keyword to search the 311 web site:
  Results will be returned in English language

All Services

Order of Snow Clearing Operations Once Snowfall Ends
After the snowfall ends, the Department of Transportation, Division of Highway Services plows all major County roads and primary neighborhood streets to bare pavement. This ensures access for emergency equipment to reach residential streets. Next, residential streets are plowed with at least one pass and spot sanded as necessary. The crews then spread abrasives on hills, intersections, residential streets and on roads around schools. Lastly, the crews clear drainage structures to ensure positive drainage. During a snow event, clicking on the link below will show the progress of Montgomery County snow plows as streets are cleared.

A representative will investigate and respond to service requests within two (2) business days.

Find more information from the following link(s):
  • Storm Information

  • To speak with a Customer Service Representative, please call 311 during business hours.