Employee - Insurance Claims IssuesFind more information from the following link(s):
Employees should first call the Insurance Company to find out exactly why the claim was not paid in full or properly. A customer service representative can be reached by calling the number on the Insurance Card. Insurance Providers numbers are also listed on the "Health Insurance Contacts" list.
If the issue has not been resolved by the Insurance Provider, please provide: the employee's name; daytime telephone number; home address; indicate whether they are a current or retired employee, and provide a brief description of the response of the Insurance Provider.
Employee Health Insurance