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TOPS System Down (Telephone Ordering System)
Licensee's may not be able to access the Telephone Ordering System (TOPS) due to a malfunction or power outage. Under normal conditions, the system is available to process orders anytime except from 5:30 PM to 6:30 PM Monday through Friday, when Liquor Control backs up the system. If the phone rings but is not answered, it may be due to a heavy volume of calls. Please try again later.
Find more information from the following link(s):
  • Wholesale Internet Ordering

  • To speak with a Customer Service Representative, please call 311 during business hours.