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Taxi Ride Waiting or Traffic Delay Charge

Waiting time begins five minutes after the taxicab has arrived at the point of pickup or when the taxicab is stopped or has slowed to a speed of less than 11 miles per hour. The rate for waiting and traffic delay is $28.00 an hour, or approximately .47 a minute.
Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.