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Call 311 To Get It Done!
For Emergency: 911 | Out of County: 240-777-0311


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County Department: DEP
Field Check Required for Division of Solid Waste Services
Field Checks are conducted when residents are requesting a visit to their property or a neighbor's property, regarding a trash or recycling issue. Examples include:

1. Resident reporting a County collection contractor littering during pick-up, mishandling containers, or behaving inappropriately. 2. Resident wanting to discuss a rejection tag placed on their material. 3. Resident reporting an accumulation of solid waste at a neighbors curb. 4. Resident reporting inadvertently placing something at the curb that was picked up by a County collection contractor. Must call on day of collection. 5. Resident reporting trash or recycling collection occurring before 7 a.m.

If you would like to speak to a Customer Service Representative, please call 311 (240.777.0311 from outside of Montgomery County) between 7:00 AM – 7:00 PM, Monday – Friday. If this is an emergency, please dial 911.