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Service Members Civil Relief Act (SCRA)
The Service Members Civil Relief Act (SCRA) provides certain protections to service members and their families while on active military duty. This law specifically addresses the issue of eviction due to non-payment of rent by a service member or his/her family while the service member is on active duty. For specific information regarding this issue, you should speak with a Landlord-Tenant Investigator. The Office of Landlord Tenant Affairs handles landlord and tenant disputes involving most residential rental properties located in Montgomery County however, does NOT have jurisdiction within the incorporated municipalities of the City of Gaithersburg (301-258-6340), City of Rockville (240-314-8330), City of Takoma Park (301-891-7119), Town of Barnesville, Town of Garrett Park, and the Town of Laytonsville. Questions regarding properties within these incorporated municipalities should be referred to Baltimore Neighborhoods Inc. (1-800-487-6007) or the local municipality for further information. To file a formal Landlord Tenant complaint, download a complaint form and follow the filing instructions by visiting the Department of Housing and Community Affairs website and utilizing the provided link.
Find more information from the following link(s):
  • Landlord-Tenant Complaint Form
  • Office of Landlord-Tenant Affairs (OLTA)


  • To speak with a Customer Service Representative, please call 311 during business hours.