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Tips on How to Request a County Service or Get Information.

For Example: If you want to report a dead deer along the roadway, enter the keyword “deer” in the “Search” box. Next, click on “Search”

Next, click on the hyperlink entitled: Reporting a Dead Animal Along the Roadway

Search Result of 'deer'

Read the information provided. Please note that there are some Service Requests that can only be made by calling 311 due to verification requirements that must be completed at the MC311 Customer Service Center. If a Service Request can be created online, you will see a small box entitled “Create Service Request”. Click on the tab and follow the instructions carefully by providing all of the requested information. Service Requests that do not have all of the required information can often not be processed and must be closed.

Detail view of knowledge base article

After entering the characters in the “Captcha Validation Field”, Click on the “Submit Service Request Field” and the request will be automatically routed to the appropriate department/agency that is responsible for fulfilling the request. You will receive an email confirmation providing your Service Request number and additional information about the service that you requested.

submit service request online screenshot

Still can’t find what you’re looking for?
Browse our Top Requested Services below or call 311.


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