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Emergency Management Service (EMS) Transportation Insurance Reimbursement Checks

Some insurance companies prefer to mail payment for ambulance transport directly to their customer rather than to Montgomery County, although the claim for reimbursement of the ambulance transport was filed by the County. Residents who received a check from their insurance company, please endorse the check to Montgomery County and mail it to the contractor's (MED3000) lockbox at:

PNC, P.O. Box 824756, Philadelphia, PA 19182-4756.

If the check has already been cashed, residents may reimburse the County by sending a check payable to Montgomery County Government for the amount received from the insurance company and include the resident's account number from the emergency transport bill and the words "Insurance Reimbursement" on the memo line. Residents requiring additional information, including their account number, may call MED3000 (the County's EMS transport insurance reimbursement contractor) customer service representatives at 1.866.631.3116.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.