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Call-n-Ride Maximum Trip Value when Adding onto Swipe Card Accounts

Value will be added to your Call-n-Ride (CNR) Swipe Card upon receipt of your check, money order or credit card payment online. Please allow up to 5-7 business days for your payment to be processed. You are allowed only one (1) payment per month at your specified pay rate. You can select either a $60 subsidy value or a $120 subsidy value to be applied to your swipe card for the coming month. There is no specific monthly reorder date to add value to the Call-n-Ride swipe card. Values may be added anytime during the month, but only once per month. Call-n-Ride program recommends that payment be made about the same time every month. Preferably mail in the payment after the 15th of the month for value to be applied to the swipe card for the following month. If there is a remaining balance on the card at the end of the month, that remaining balance will roll-over to the following month. The maximum value or balance (your payment plus subsidy) that can be accumulated and carried on the CNR swipe card is $360. If attempting to make a payment that would bring the total balance on your card over the $360 maximum, the payment either will be returned or the payment will be held until it can be applied as a future payment. Always check balance on the account before sending in another payment. Money placed on the CNR swipe card never expires.
To speak with a Customer Service Representative, please call 311 during business hours.