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AccessMCG - Password Not Working or Account Locked

Access MCG password is case sensitive and contains symbols and numbers. User can click on "Forgot Password?" and will be directed through three (3) password challenge questions. If all questions are answered correctly, AccessMCG will direct user to a screen to enter a new password. A confirmation email will be sent directly to the user.

If the account is locked, please wait 30 minutes and the account will be unlocked automatically.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.