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Consumer Complaints - Office of Consumer Protection (OCP)

The Office of Consumer Protection investigates complaints regarding automotive sales and repairs; new home construction; home improvements; credit and financial issues; retail sales; wireless and internet services; and most other consumer transactions.

Please click on the link below for information regarding the process for filing a complaint.

When OCP receives a complaint, it is assigned to an investigator and an acknowledgement letter is sent to the complainant's provided email address.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.