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Retiree (ERS) - Did Not Receive Pay Advice

The processing of monthly payments to retirees, beneficiaries and other payees was moved from Aetna to the County's new in-house system on March 1, 2012.

Pay advices are mailed out 3 days prior to the last day of the month. If the pay advice has not been received, please click on the link below or see topic: "Retiree Online Access - Didn't Receive or Can't Find Letter with Temporary Login ID & Temporary Password.

Online users who have additional questions and would like to be contacted by a departmental staff member may submit a request by clicking on the Create Service Request button below. Please complete all of the fields in the Contact Information section and provide a brief description of the request in the Brief Description field.

Public Safety Police/Fire/Sheriff/Corrections and most employees hired prior to 1994 are in the ERS System. For retirees unsure about what retirement program they are in, please see topic: "Retiree - Pension Plan Determination"

Find more information from the following link(s):