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No Heat in a Rental Unit
The owner of a property is responsible for ensuring that rental dwellings have heating systems capable of maintaining a minimum of 68 degrees. There is no scheduled turn-on date for heating in multi-family units. This is considered an emergency in most circumstances and should be dispatched to DHCA immediately. See Section 26-(7) (e) (3) of Chapter 26, Housing and Building and Maintenance Standards on the attached link for the Code reference.

To file a complaint regarding no heat in a rental dwelling unit, please see the topic entitled "HOUSING COMPLAINTS".

Find more information from the following link(s):
  • Chapter 26 - Housing and Building Maintenance Standards
  • Check Status of Complaint/Inspection


  • To speak with a Customer Service Representative, please call 311 during business hours.