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Penalty for Late Rent Payment
To incur a penalty for the late payment of rent, a tenant's rent payment must be more than 10 days late and the penalty cannot exceed 5% of the monthly rent. The Office of Landlord Tenant Affairs handles landlord and tenant disputes involving most residential rental properties located in Montgomery County however, it does NOT have jurisdiction within the incorporated municipalities of the City of Gaithersburg (301-258-6340), City of Rockville (240-314-8330), City of Takoma Park (301-891-7119), Town of Barnesville, Town of Garrett Park, and the Town of Laytonsville. Questions regarding properties within these incorporated municipalities should be referred to Baltimore Neighborhoods Inc. (1-800-487-6007) or the local municipality for further information. To file a formal Landlord Tenant complaint, download a complaint form and follow the filing instructions by visiting the DHCA website utilizing the provided URL.
Find more information from the following link(s):
  • Landlord-Tenant Complaint Form
  • Office of Landlord-Tenant Affairs (OLTA)


  • To speak with a Customer Service Representative, please call 311 during business hours.