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Utility Disconnection Assistance - Silver Spring
Emergency Services with Housing Stabilization offers assistance to Montgomery County residents who are facing utility disconnection (heating fuel included), or where the utility is disconnected. Grants may be available to eligible customers after submission of an application and an interview. Customers are seen on a first come, first serve basis and must visit one of the Emergency Services offices, based on zip code. If a customer is on the energy assistance program (OHEP/MEAP), please check that topic in the knowledge base.

Assistance is generally limited to once every 12 months, but special circumstances will be considered by the local Emergency Services regional office (or Housing opportunities office if in HOC subsidized housing). HHS customers must have a utility disconnect notice but non-profit groups can be contacted without a notice although an assessment by HHS may be required prior to acceptance of a referral.

The Silver Spring Emergency Services Office is located at: 8818 Georgia Avenue, Silver Spring, MD. 20910.

HOC customers who are living in Silver Spring can go to either HOC Office: HOC customers who are living in Silver Spring can go to either HOC Office: HOC Gaithersburg Customer Service Center: 101 Lake forest Boulevard, 2nd Floor, 20877, 240.627.9792. HOC Silver Spring: 8241 Georgia Avenue, 3rd Floor, Silver Spring, MD 20910, call 240.627.9793. Call either office for an appointment; office hours for both locations are from 8 AM ? 5 PM.

To speak with a Customer Service Representative, please call 311 during business hours.