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Visit montgomerycountymd.gov/311
For Emergency: 911 | Out of County: 240-777-0311

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Top Services

  1. Ride On Real Time Arrival Information
  2. Requests to Discuss Property Tax Bill*
  3. Bulk Trash Pick-Up Request*
  4. Schedule DPS Building Construction Related Permitting Inspections*
  5. 22 Gallon Bin (Bottles/Cans/Jars Recycling)*
  6. Scrap Metal Pick-Up Request*
  7. Ride On Trip Planning
  8. Name and Telephone Number of DPS Building Inspector
  9. Tax Payment Methods
  10. MANNA Food Center Referral
  11. Affordable Health Care Act or Health Care Reform
  12. 22 Gallon Bin Pick-up (Bottles/Cans/Jars Recycling)*
  13. Permit, Plan Review or Inspection Status
  14. Landlord Tenant (LT) Complaints, Disputes or Issues
  15. Information Printed on the Tax Bill
  16. Reporting a Dead Animal Along the Roadway*
  17. Holiday Schedule for County Provided Trash & Recycling Collection
  18. How To Recycle/Dispose of Solid Waste
  19. Transfer Station Questions (Montgomery County)
  20. Police Department Most Frequently Requested Phone Numbers
  21. Leaf Vacuum Program Information
  22. Field Check Required for Division of Solid Waste Services
  23. Department of Permitting Services Location and Hours of Operation
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County Department: DEP
Field Check Required for Division of Solid Waste Services
Field Checks are conducted when residents are requesting a visit to their property or a neighbor's property, regarding a trash or recycling issue. Examples include:

1. Resident reporting a County collection contractor littering during pick-up, mishandling containers, or behaving inappropriately.

2. Resident wanting to discuss a rejection tag placed on their material.

3. Resident reporting a missing paper recycling cart.

4. Resident reporting an accumulation of solid waste at a neighbors curb.

5. Resident reporting inadvertently placing something at the curb that was picked up by a County collection contractor. Must call on day of collection.

6. Resident reporting trash or recycling collection occurring before 7 a.m.



To speak with a Customer Service Representative, please call 311 during business hours.