Cable company construction/excavation complaints; crew digging in yard/neighborhoodFind more information from the following link(s):
Cable providers are permitted to work within the right-of-way (ROW) and the Public Utility Easement (PUE). The Cable Office has field Inspectors and works closely with Inspectors who are with the Montgomery County Department of Permitting Services. Field Inspectors may be dispatched to visit the construction site to assure proper construction practices. Additionally, the cable operator/construction crew is accountable for proper restoration.
To file a Cable complaint, please see topic "CABLE COMPLAINTS" or click on the URL below to file a complaint online.
Office of Cable and Communication ServicesOnline Complaint and Comments Form
To speak with a Customer Service Representative, please call 311 during business hours.