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Ride On Fare 7 Day Pass Loaded on SmarTrip Card Not Working.
All SmarTrip card problems related to weekly passes not being accepted or displayed on the fare box, are handled by the SmarTrip Regional Customer Service Center (RCSC). Customers should register SmarTrip cards with RCSC. Please contact the RCSC at 1.888.762.7874.
Find more information from the following link(s):
  • http://www.wmata.com/about_metro/news/PressReleaseDetail.cfm?R...


  • To speak with a Customer Service Representative, please call 311 during business hours.