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Emergency Medical Service (EMS) Transport Insurance Reimbursement
Beginning January 1, 2013, the EMS Transport Insurance Reimbursement Law authorizes Montgomery County Fire & Rescue Service to seek reimbursement for ambulance transports from private health insurance companies, Medicare, or Medicaid. County residents will never receive a bill or pay a co-pay, deductible or any out-of-pocket expenses.

The County has contracted with a billing vendor, MED3000 based in Miamisburg, Ohio to handle all EMS reimbursement billing. The company may contact individuals who were transported by Montgomery County Fire and Rescue Service if they need additional information in order to file a claim with the insurance companies.

For questions regarding a bill for service or request for information, please contact the Billing contractor, MED3000 at 1.866.631.3116.

For questions about the EMS Reimbursement Law or general questions, please contact Montgomery County's Patient Advocate at 240.777.3636 or MCFRS.EMSBilling@montgomerycountymd.gov

Find more information from the following link(s):
  • Ambulance Billing


  • To speak with a Customer Service Representative, please call 311 during business hours.