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Recreation Customer Number & PIN Number

To obtain forgotten Customer ID & PIN number, please consult the MCRD RecWeb My Account page "Forgot my Login Information" and enter the email address associated with the account. The system will automatically email those numbers to the specified email account. If the user is unable to recall the email address associated with the account, or if an email address was not provided at the time of registration or the email address has changed, please send an email to and the information will be emailed. If the user does not have access to email or has additional questions, please contact Customer Service desk at 240.777.6840.
Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.