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All Services

Housing Complaints
Department of Housing and Community Affairs (DCHA) Housing Code Enforcement handles complaints regarding the maintenance and condition of single family and multi-family residential rental property, exterior maintenance, conditions of commercial property, exterior and common areas of residential condominiums and vacant properties/unimproved lots. DHCA Housing Code Enforcement does not have jurisdiction inside the municipalities of Gaithersburg and Rockville. Complaints regarding rental properties within the City of Takoma Park are also handled by DHCA but complaints regarding commercial or owner occupied properties within the city limits are handled by the City of Takoma Park.

Online customers may file a complaint by clicking on the "Create Service Request" button below and providing the requested information.

* The complainant's name and phone number are requested so that the inspector can call and provide an update of their findings or, if this is a rental property, to schedule an appointment.

* The exact street address of the alleged violation must be provided to file a complaint.

* Please provide a brief description of the problem, along with a specific location (if applicable).

Inspections are typically conducted within 5 business days (dependent on urgency, existing schedule, and caseload). Ultimate resolution can take many weeks and even longer for cases that must be referred to court.

To check on the status of an existing housing complaint or inspection, please click on the "Check Status of Complaint/Inspection" link below and follow the directions for further information.

For complaints about a lease or security deposit, please see topic: "LANDLORD TENANT (LT) COMPLAINTS, DISPUTES OR ISSUES."

Find more information from the following link(s):
  • Check Status of Complaint/Inspection